Returns & Exchanges
At Ledgestone, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Our streamlined process ensures that returning or exchanging your products is as seamless as your shopping experience.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Ship Your Package
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind during transit.
Receive Refund or Exchange
After our warehouse team inspects your returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing